OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 63 comments received in the last 90 days.
02 April 2024
friendly efficient staff
30 March 2024
Everything was clearly explained and Hannah was awesome
21 March 2024
Very satisfied, felt like i had got a goid deal for tge car that i wanted
19 March 2024
The person who has always dealt with me over recent years, Hannah Gadsby, is a credit to the brand. Always helpful, and understands my requirements in a car.
19 March 2024
Great experience - it was a big decision for me to make and I felt I was given plenty of time with no pressure to rush into making a decision. Made to feel that my custom was truly valued and Chloe was a great support. She really looked after me
18 March 2024
Hannah Gadby at Stratstone (Chesterfield) was amazing. I was going to buy the car from a dealer closer to my home address, but Hannah was so helpful and constructive about the purchase I decided to use her instead. Couldn't have asked for more.
12 March 2024
Very professional sales and hand over from start to finish
07 March 2024
Very relaxed and did not feel pressured , such a pleasure to buy our new car from stratstones mini , Again brilliant service by Hannah
07 March 2024
Cannot fault Stratstone at all
18 April 2024
Great experience
18 April 2024
This is our third vehicle from this dealership.
16 April 2024
Excellent communication
16 April 2024
Very helpful, nothing was a problem
16 April 2024
The service got completed
15 April 2024
No further comment
14 April 2024
Carly was so helpful and kind
13 April 2024
Friendly helpful staff. Love the complimentary wash and vac
11 April 2024
Constructive feedback after service. The service was thorough
04 April 2024
Got the result I wanted and my car was also returned promptly and very clean , again receptionist really helpful.
18 April 2024
Very efficient