OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
90 ratings and 50 comments received in the last 90 days.
04 August 2024
Hannah was so helpful and took time to answer all my questions. Great customer service.
02 August 2024
Salesman Jake was polite friendly informative and helpful during the decision to buy a vehicle and the subsequent purchase of my countryman all4 JCW
02 August 2024
Dealership obviously not as busy as normal and cutting costs compared to past handovers put still pleasant.
28 July 2024
Hannah was so lovely - took time to explain everything about my wife's new mini, couldn't have been better.
28 July 2024
Emily looked after us fantastically well from start to finish of our purchase
19 July 2024
Lewis & Hannah were friendly, knowledgeable and helpful
17 July 2024
The staff at Mini were consistently accommodating and courteous.
08 July 2024
Hannah very friendly on collection
02 July 2024
Very satisfied with the salesman who was always polite, well informed and very trust worthy. A very caring helpful attitude
15 September 2024
Easy to make appointment. Kept roughly within timescales agreed for work. No issues
12 September 2024
Work done to a good standard and helpful
11 September 2024
The service received from Carly at Stratstone Chesterfield Mini was second to none.
10 September 2024
Completed as expected.
07 September 2024
Ease of making an appointment - good waiting area with coffee, sadly no biscuits!
04 September 2024
Great service, just annoying that if we now want a courtesy car if chargable
03 September 2024
Great service!
30 August 2024
Happy with completing the work and the time it took.
30 August 2024
Booked in fast, courtesy car and great service on the day from Cathy
29 August 2024
everything done really quickly and i could wait and work while it was done
05 August 2024
Everything went very smoothly for me