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Customer Reviews.

sales

5

Painless experience from begito driving away.

10 January 2018

service

3.5

only taken 1 hr

08 January 2018

service

3.5

Just had a special offer service, got a dodgy front side light bulb.asked if they could look whilst on the ramp, told it would be a £50 investigation charge, can get the bulb for about a pound.

06 January 2018

sales

4

Still waiting for my rear car mats, they went missing duringthe valeting process so they said, they are suppose to be sent out to me by the Mini Centre

02 January 2018

service

5

Everything ran smoothly, and my car was ready exactly the time I requested

30 December 2017

service

5

Excellent service

25 December 2017

service

5

Got the job done quickly and satisfied

23 December 2017

sales

5

Luke could not have been more helpful. Told him what we wanted, no pushy sale. He explained to us everything we needed to know. He was very knowledgeable about the car. The after sale service was excellent .

19 December 2017

service

4

Good

19 December 2017

sales

5

Very prompt and nothing was too much trouble

19 December 2017

service

5

Nice polite and efficient staff.

15 December 2017

service

5

Professional service

15 December 2017

service

4

Initial attempt at booking free Winter check was passed through switch board three times and then cut off

15 December 2017

service

5

I delivered my car at 9am as requested for an MOT and service The loan car for the day was ready and waiting My car also had a winter safety check, an end of warranty check and the car was cleaned inside and out

14 December 2017

service

5

Would have been 4.5 if allowed as free car wash was poorly done, dirt around handles and number plate and wheel arches would prefer it not to be done if it’s a rush job. Makes you wonder if they put the effort in to use clean water, cloths etc.

14 December 2017

service

5

Very friendly and knowledgeable staff who carried out the required work. The car came back beautifully clean, inside and out.

13 December 2017

sales

5

Elliott was fantastic from placing my order to making the handover extra special for my partner. We cant thank him enough and will definitely be buying our next MINI from him.

12 December 2017

service

5

The car was returned on time and immaculately clean. Very impressed.

12 December 2017

service

4

Good just very busy

09 December 2017

service

5

this is the first time I have not come to Chesterfield and found - albeit a warranty cover I think it was good service

05 December 2017

service

5

Made to feel welcome. I was kept informed, car was ready when they said it would be.Very professional staff,attentive and pleasant.

05 December 2017

service

5

Was made to feel welcome. Attentive staff

04 December 2017

service

5

Every thing was explained beforehand on what was happening and I was kept well informed if any problems occurred throughout the process.

04 December 2017

service

4

Solved the problem of tyre warning light but am waiting to see if it recurs

01 December 2017

service

4

Was told a time car would be ready and waited almost another hour

30 November 2017

sales

4

Some confusion over the collection date was the only stumbling block - other than that the experience was positive

26 November 2017

service

4.5

The service provided was unscheduled (one week early) and the dealership managed to fit the work into their schedule. Only minor criticism was that it was a 3.5 hour wait but the waiting area was well provided with refreshments.

24 November 2017

service

4.5

.

16 November 2017

service

5

Good professional service

14 November 2017

sales

5

When I collected my car, they made the whole experience magical.

13 November 2017

service

5

For the reasons given above. Also I am very happy with the TLC service plan I purchased with my car.

13 November 2017

service

5

I got a call to say i was due a complimentary 2 hour valet. they did a fab job, way better than i normally do so i'm very happy

11 November 2017

sales

5

We were kept up to date on the delivery of our new car.

09 November 2017

service

4

very efficient

09 November 2017

sales

5

Completely satisfy

07 November 2017

service

5

Easy to book and not long to wait

04 November 2017

service

5

Good

01 November 2017

service

4

Just took longer than I had been advised to complete

31 October 2017

service

5

Service carried out when I requested, loan car provided, no issue with the car after collection.

31 October 2017

sales

5

Very efficient

27 October 2017

service

5

Very friendly and excellent communication about progress of the service.

27 October 2017

sales

5

Everyone at Chesterfield are friendly and welcoming

24 October 2017

sales

5

Superb sales with Jess. Took time to understand what we were looking for & went above & beyond to meet it.

24 October 2017

service

4

I was told when I booked it would be a full service but when I arrived was told the full service wasn’t due until next month so couldn’t be done

23 October 2017

service

4

Easy.