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Customer Reviews.

sales

5

All members of staff I dealt with were extremely accommodating, helpful, professional and knowledgeable. I felt completely able to call and raise queries and had confidence that they would be addressed professionally at all times.

12 September 2017

sales

5

Very polite, professional staff

12 September 2017

service

2

Following last service tyre pressures were found to be incorrect after warning light came on and pressures were subsequently checked.

09 September 2017

service

5

You arrange to pick my car up and return it

08 September 2017

service

5

As above

08 September 2017

service

5

Prompt, courteous service.

31 August 2017

service

5

Very efficient. Phoned to let me know it was ready on time

31 August 2017

service

5

Helpful. Kept me informedPrompt efficient service

29 August 2017

service

5

Very good helpful

29 August 2017

service

5

Polite, experienced and professional - o and the job was done right as well.

29 August 2017

service

5

No waiting loan car excellent. All staff very kind.

24 August 2017

service

4

Service received was excellent. I would have given 5 stars but I was originally offered an air con refresh for £50 and when I declined it was then offered for £30. I then agreed to it but was annoyed I WOULD have been charged £20 more if not queried!

23 August 2017

sales

5

NOTHING WAS TOO MUCH TROUBLE FOR LUKE DIXON THE YOUNG GENTLEMAN WHO ASSISTED US WITH THE PURCHASE.

23 August 2017

service

2

I was told I would be charged 120 for someone to look into a problem which I knew did not need to be looked at.

18 August 2017

service

5

Problems were all rectified and staff very helpful

16 August 2017

sales

5

The salesman was knowledgeable and a likeable nice man. He kept us informed of the progress of the car and delivered the car to us on the date that we chose.

13 August 2017

sales

5

Still happy but slightly red faced. Didn't realise the big reveal really was a big reveal. Never had this level of service before.

09 August 2017

sales

5

The sales person was really helpful and was willing to give me information without pressuring me in making my choice

09 August 2017

service

3

As above.

08 August 2017

sales

5

Service and attention by the salespeople at Mini Stratstone Chesterfield, particularly from Luke Dixon who looked after us brilliantly was excellent, both during our initial negotiations and test drive to when it was delivered and handed over to me.

06 August 2017

service

5

All goof

05 August 2017

sales

5

Elliott was amazing thorough out everything

04 August 2017

service

5

Completed work as agreed on time

27 July 2017

service

5

We were kept fully up to date as it took longer than initially expected.

25 July 2017

service

5

Job done, car cleaned

22 July 2017

service

5

In the initial stages of buying my car my experience with Strastone was very good. I have since had to return my car for some works and the service team were also very helpful.

20 July 2017

service

5

Friendly, caring, never had a problem.

20 July 2017

service

5

Courteous service and comfortable waiting area/facilities.

16 July 2017

service

5

They sent me a video of my car half way through the day and I found that a really reassuring feature as I was having a full service, vehicle check and MOT.

14 July 2017

sales

4

Elliott was very good, no pressure and prepared to meet my requirements

14 July 2017

sales

5

Friendly and accommodating.

14 July 2017

sales

5

Elliot was lovely and made the Experience easy

12 July 2017

sales

4

A bit of confusion over offer

11 July 2017

sales

5

Every member of staff I came into was knowledgeable and professional. But above all very open and friendly, which made the whole experience so much more fun and exciting.

29 June 2017

sales

5

Throughout the whole sales process from my initial enquiry to collection of the car, at no time did I ever feel pressured and at no time did a feel I was wasting the sales persons time. Polite, professional and friendly at all times.