Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01246 216586

Customer Reviews.

service

4

very efficient

09 November 2017

sales

5

We were kept up to date on the delivery of our new car.

09 November 2017

sales

5

Completely satisfy

07 November 2017

service

5

Easy to book and not long to wait

04 November 2017

service

5

Good

01 November 2017

service

5

Service carried out when I requested, loan car provided, no issue with the car after collection.

31 October 2017

service

4

Just took longer than I had been advised to complete

31 October 2017

service

5

Very friendly and excellent communication about progress of the service.

27 October 2017

sales

5

Very efficient

27 October 2017

sales

5

Everyone at Chesterfield are friendly and welcoming

24 October 2017

sales

5

Superb sales with Jess. Took time to understand what we were looking for & went above & beyond to meet it.

24 October 2017

service

4

I was told when I booked it would be a full service but when I arrived was told the full service wasn’t due until next month so couldn’t be done

23 October 2017

service

4

Easy.

21 October 2017

service

5

The vehicle check gives piece of mind that everything is covered

13 October 2017

sales

5

The sales staff were excellent and very friendly. In particular we appreciated the attention and concern to help of Elliott Bond who guided us through the purchase with consummate skill

11 October 2017

service

4

Staff are courteous, polite, and a pleasure to deal with. They take pride in keeps big you informed about the progress of your repair.

11 October 2017

sales

4

Staff were really good and helpful. However processes need looking at. I wasn't informed that 2 further appointments were needed, only offered during working week. Not given reg. no. to organise insurance then chased for certificate last minute.

11 October 2017

service

5

very efficient team

11 October 2017

sales

5

As above

10 October 2017

service

4

Friendly staff who reported progress

09 October 2017

service

5

Staff were very friendly and helpful.

08 October 2017

service

5

Very helpful reception. Car processed very quickly so did not have to wait too long

07 October 2017

service

4

The service was excellent. But for me it would be preferable if the oil service was carried out at the same time as the 3 year check, MOT and brake fluid change. In a short time I would need to return and leave the car again. Time management.

06 October 2017

service

5

They were brilliant and really took care of me and my 4 year old son! Who loves the sweets!!

06 October 2017

service

5

Full update provided and personal polite service given

06 October 2017

sales

5

very- Elliot was extremely good

05 October 2017

sales

5

For same reasons as above.

05 October 2017

service

5

The service is consistently excellent and the people are lovely. I cannot find a single fault beyond the cost.

03 October 2017

sales

5

Pleasant courteous and professional

02 October 2017

sales

5

I was completely satisfied with my experience because of the way Elliot Bond at your chesterfield branch was very clear and happy to help every step of the way, he explained everything simply and very clearly and we was kept informed throughout.

02 October 2017

service

5

excellent customer service

30 September 2017

sales

4

Good service but quite difficult to get through on the phone. They need a receptionist!!

28 September 2017

service

5

Everything done exactly as planned

27 September 2017

sales

4

As we already have a mini there was no need for a full handover but as there is no media/satnav hand book some explanation would have been useful. I may go back for a demo.

27 September 2017

sales

5

The service received at Stratstone Mini Chesterfield exceeded the expected sales service and we were made to feel special.

26 September 2017

sales

4

Still awaiting some deposit refund, which has now been 13 days since. Had to chase up a few queries but this was due to busy staff

26 September 2017

service

5

Professional approach... friendly and purposeful

26 September 2017

sales

5

Felt like I was an important person throughout the experience, no question asked by myself was met with a “really?, this question again” type of attitude. Was kept informed at all stages of the car build up to the day of handover.

26 September 2017

service

5

As above

22 September 2017

service

4

Everything went as it should

22 September 2017

service

4

generally satisfied but I would like a collection and delivery service. I was also disappointed at not being quoted the best price initially for the work to be done

21 September 2017

service

5

Easy to drop off, and very friendly

20 September 2017

sales

5

Our sales rep Elliott was fantastic - listened to our initial questions and completely met our needs without any unnecessary sales talk.

18 September 2017

sales

4.5

From initial viewing I found that staff were extremely helpful.

17 September 2017

service

3

Please see above

14 September 2017

sales

5

staff met every need I had.

14 September 2017

sales

5

The staff at Stratstone Mini Chesterfield could not be more helpful in guiding us through the whole experience of choosing and collecting our new Mini.

13 September 2017

sales

5

Very polite, professional staff

12 September 2017

sales

5

All members of staff I dealt with were extremely accommodating, helpful, professional and knowledgeable. I felt completely able to call and raise queries and had confidence that they would be addressed professionally at all times.

12 September 2017

service

5

You arrange to pick my car up and return it